Replacement policy

Exchange & Return Policy

To ensure the best service for our customers, the exchange and return process is subject to the following terms and conditions:

Time Frame:

Exchange or return requests are accepted within 24 hours only from the date the product is received.

Product Condition:

To be eligible for a return, the product must be in its original condition, with its original packaging, and must not be used, damaged, or have its tags removed.

Inspection & Approval:

The store reserves the right to inspect the product upon its return. If any signs of use or damage are found, the customer’s right to return will be void, and the product will be sent back to the customer.

Logistics Costs:

The buyer is fully responsible for the shipping cost in cases of exchange or return, unless the product is damaged or incorrect from the beginning.